Customer Care Testimonials

New Jersey Car Insurance Reviews from Plymouth Rock Customers

See What Plymouth Rock Customers are Saying about our Customer Care

Madeline D., Chesilhurst, NJ - 11/4/2015
From the beginning when I made my initial phone call everyone was extremely helpful. My insurance claim assistant was very informative, kept me up to date with all that was occurring and basically handled the entire situation.

Lisa O., Westfield, NJ - 11/4/2015
Staff is knowledgeable, professional and the claim process was easy and fast.

Hazel H. Absecon, NJ - 10/28/2015
We think you have a great company. Everyone was courteous, knowledgeable, patient, friendly and gave their name and number where they could be reached. Our checks arrived in record time. We have told everyone how great your service was.

Marc S., Hillsborough, NJ - 10/26/2015
I was rear ended by a driver cited for careless driving. Your company was amazing. I was very impressed how everything was handled and the speed at which things were done. Right down to coordinating with other insurance company to reclaim my deductible. Everyone involved should be applauded.

Rudolph D., Dumont, NJ - 10/21/2015
Plymouth Rock is an excellent insurance company. Staff is professional and courteous. Claims processed quickly and fairly.

Don’t just take our word for it. See what others are saying on Google and Yelp.

Learn more about our customer care, including great services when you manage your policy online. See how we back our commitment to your satisfaction with our Pledge of Assurance®. For more information, check out our customer care frequently asked questions.

Get your free quote online or find a local agent to join these satisfied customers, or if you would like to add your own positive experience to our New Jersey car insurance reviews you can visit our contact us page or call 800-516-9242.

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With fewer valid complaints than GEICO, Allstate, Liberty Mutual & State Farm...

Plymouth Rock is ranked among the best in the industry. Year after year, Plymouth Rock enjoys excellent service rankings as measured by the New Jersey Department of Banking and Insurance Annual Consumer Complaint Report.