Customer Care Testimonials

Auto Insurance Reviews from Plymouth Rock Customers in NJ

See What Plymouth Rock Customers are Saying about our Customer Care


Gerald Z. - Hackettstown, NJ

Courteous, fast, efficient, professional service. Your approach to dealing with my accident made it really painless. Thanks!

George S. - East Rutherford, NJ

I had an accident at 8:15 am, and by 10:00 am a claims representative was at my house. Everything was taken care of within three hours of my accident. Unbelievable service.

James F. - Metuchen, NJ

This was our second claim ever – and your response turned a very negative incident into a positive experience.

John L. - Little Egg Harbor Township, NJ

It's great to deal with people who really know their job, and go out of their way to guide one through paperwork.

Michael P. - Howell, NJ

Plymouth Rock provides excellent service. Your representatives are stellar. Plymouth Rock will always be my car insurance carrier.

Barbara L. - West Creek, NJ

Your representatives were knowledgeable, very helpful and very understanding in dealing with my questions and needs. I cannot say enough good things about the way I was treated.

Lorrayne R. - Pompton Plains, NJ

From start to completion Plymouth Rock’s customer service was outstanding!

Louis M. - Sparta, NJ

I worked with a woman who was by far the most professional and courteous customer service representative I've ever had the pleasure of working with.

Vincent D. - Ridgefield, NJ

It took less than two hours to report the accident, have the car towed to a body shop, and a rental delivered to my door. Great service.

Ivonne R. - Bloomfield, NJ

All the service was very good. I'm happy to be insured by a great company.

Learn more about our customer care, including great services when you manage your policy online. See how we back our commitment to your satisfaction with our Pledge of Assurance®. For more information, check out our customer care frequently asked questions.

Get your free quote online or find a local agent to join these satisfied customers, or if you would like to add your own positive experience to our auto insurance reviews you can visit our contact us page or call 800-516-9242.

 
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CUSTOMER CARE

With fewer valid complaints than GEICO, Allstate, Liberty Mutual & State Farm...

Plymouth Rock is ranked among the best in the industry. Year after year, Plymouth Rock enjoys excellent service rankings as measured by the New Jersey Department of Banking and Insurance Annual Consumer Complaint Report.