Customer Care

A Customer Care Experience You’d Never Expect from a New Jersey Automobile Insurance Company

When’s the last time you felt you received the service and attention you deserve from your New Jersey automobile insurance company? At Plymouth Rock Assurance, we approach every call as an opportunity to leave you saying, “Wow!”

But don’t just take our word for it - year after year, our companies enjoy enviable service rankings as measured by the New Jersey Department of Banking and Insurance Annual Consumer Complaint Report. With fewer valid complaints than GEICO, Allstate, Liberty Mutual and State Farm, we are ranked among the best New Jersey automobile insurance companies.

We didn’t establish our impressive reputation of excellent customer care by just simply meeting expectations. Get a better idea of how we go above and beyond:

  • Read our Pledge of Assurance – You deserve outstanding customer care and attention. Our Pledge to you makes sure of that.
  • Manage your insurance policy online – Make payments online or from your mobile phone, sign up for paperless eDocuments, access and print your insurance policy documents, track your claim online and more.
  • View customer testimonials – We insure the cars of over 900,000 New Jersey drivers. See what some of them have to say about their experience with us.
  • Visit our FAQs – We’ve compiled a list of questions frequently asked of NJ automobile insurance companies so you can find the information you need quickly and easily.

Get your free quote online or find a local agent to discover a level of customer care you wouldn’t expect from a New Jersey automobile insurance company, and if you need additional information you can visit our contact us page.

 
Retrieve Saved Quote

CUSTOMER CARE

 

Need Customer Care?

Call 1.800.437.5556 if you bought insurance directly through Plymouth Rock, High Point Insurance, or from a Prudential Financial Professional.

 

Call 1.877.725.6423 if you bought insurance through a Plymouth Rock or Palisades Insurance independent insurance agent.

 

Call 1.866.658.3224 if you are a Teachers' Insurance Plan of NJ customer.

 

Not sure which number is right for you? Call us at 1.855.465.7722 and we'll get you to the right person.