Door to Door

Door to Door Valet Claim Service®

At Plymouth Rock Assurance in New Jersey, we know that dealing with the aftermath of a car accident is not only stressful, but time consuming. That’s why we offer to manage the entire process for you, including getting your car repaired.

With Plymouth Rock’s Door to Door Valet Claim Service, you don’t have to leave your home or office to visit a repair shop or find a rental car. It's almost like having your own personal valet. Here’s how it works:

  • First, we provide you with a list of nearby Door to Door repair shops.
  • Next, we pick up your damaged auto or truck at a time and place that is convenient to you, and have it towed to the Door to Door shop you select.
  • If you have rental reimbursement coverage, we'll arrange to have a rental car delivered to you.
  • Finally, when your auto or truck is repaired after the accident, Plymouth Rock will deliver it to your home or office at a time and place that is convenient to you, and return the rental!

The work is guaranteed for as long as you own or lease the car, because we pre-qualify participating repair facilities.

If you would prefer to more closely manage the repair process yourself, learn about our Crashbusters® vans that come to you when it’s most convenient for you to have your damaged automobile appraised.

Read further information about the claims assistance we offer, including proactive disaster preparedness. You can also take a look at what other customers are saying on claims testimonials page or read information about how to avoid insurance fraud.

Get your free quote online or find a local agent if you are interested in learning more about our Door to Door Valet Claim service, and if you need additional information you can visit our contact us page or call 800-516-9242.


Door to Door Valet Claim service is available to any customer who has purchased comprehensive or collision coverage.

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Track Your Claim

Click here to view the latest status on your claim through our online system, eService. If you haven’t already signed up for eService, you’ll need your policy number to register.