Disaster Preparedness in NJ
At Plymouth Rock Assurance in New Jersey, we take a proactive approach to your safety. We have carefully prepared steps to deliver fast and personal service in the event of a disaster.
If there are widespread electrical and phone outages, our claims adjusters will travel to affected areas utilizing our Crashbusters® vans. These mobile claim offices are fully equipped with standalone satellite technology that permits complete and full access to our claims systems. In the event of a disaster, please mark your property to identify that you are a customer by posting a sign that says “Plymouth Rock” and your policy number as close as possible to the front door.
If general telephone service remains uninterrupted, you will receive a recorded message when contacting our offices advising you an emergency condition exists, when you can expect to be able to reach us by telephone, and instructions for obtaining service through our website or through your agent.
Plymouth Rock Crashbusters vans will be stationed at the following locations if nearby areas are affected:
Plymouth Rock Marlton Claim Office
701 Route 73 South
Marlton, NJ 08053
Plymouth Rock Parsippany Claim Office
600 Parsippany Road, Suite 300
Parsippany, NJ 07054
Plymouth Rock Red Bank Claim Office
331 Newman Springs Road, Suite 304
Red Bank, NJ 07701
Plymouth Rock Wall Office
5006 Belmar Boulevard
Wall Township, NJ 07727
Plymouth Rock Berkeley Heights Office
200 Connell Drive
Berkeley Heights, NJ 07922
If necessary, we will position additional Plymouth Rock vans in central locations near the affected areas and will advertise those locations as soon as possible.
Read further information about hurricane recovery links and about how to prepare for a hurricane, Plymouth Rock Assurance offers Sandy Forgiveness to new and existing customers so a claim due to Hurricane Sandy will not be used in rate calculations.
Plymouth Rock also provides information on winter storm tips and about the claims assistance we offer. We can also help you find a repair shop if your car is damaged due to an accident and offer Door to Door Valet Claim Service®. See what other customers are saying in our claims testimonials or read information about how to avoid insurance fraud.

