Claims Assistance

For insurance claims assistance in NJ, please contact
800-437-3535 or call your agent.

 

Track Your Claim: Get updates at PlymouthRockNJ.com/MyPolicy. If you have not yet registered your policy online, you’ll need your policy number to get started.

For important information about Hurricane Sandy, click here.

Having a car accident can be a stressful experience—dealing with your insurance company shouldn't be.  If you need insurance claims assistance, call the appropriate number and one of our claims specialists in New Jersey will help you through the process with personal care and attention when you need us most.

We’re here for you 24/7. Our insurance claims adjusters are out on the road every day to take care of our customers. We offer unique services designed to save you time and effort.

What to do at the scene of an accident

Just a minor car accident can shake up even an experienced driver. Don’t miss capturing important information once you make sure you and the other passengers or drivers are safe.

After you call the police, write down the following information:

  • Exact location, date, and time.
  • Names, addresses and drivers’ license numbers of all the other drivers and passengers.
  • Any injuries to you or others involved.
  • License plate numbers and a description of the cars involved.
  • The names and contact information of any witnesses.

If you need any additional insurance claims assistance in New Jersey, visit our contact us page.

 
Retrieve Saved Quote

CUSTOMER CARE

 

Report a Claim

To report a claim, please call
800-437-3535.

 

Track Your Claim

Click here to view the latest status on your claim through our online system, eService. If you haven’t already signed up for eService, you’ll need your policy number to register.

 

PIP MEDICAL CLAIMS INFORMATION

For your convenience, we offer a comprehensive network of doctor, diagnostic, outpatient facility, and medical equipment networks through our Signature Medical Concierge Program