Go to our MA/CT site

Insurance Claims Assistance in NJ

For insurance claims assistance in NJ, please contact us as follows:

If you bought insurance directly through Plymouth Rock, High Point Auto Insurance or from a Prudential Financial Professional, call 1.800.437.3535.

If you bought insurance through a Plymouth Rock or Palisades Insurance independent insurance agent, call 1.877.725.6423.

If you are a Teachers' Insurance Plan of NJ customer, call 1.866.658.3224.

Mobile Phone Users: When you visit our website from your mobile phone, you can email accident photos directly to Plymouth Rock's claim department.

Having a car accident can be a stressful experience — dealing with your insurance company shouldn't be. If you need insurance claims assistance in New Jersey, call the appropriate number to the right and one of our claims specialists will help you through the process with personal care and attention when you need us most.

At Plymouth Rock Assurance, we are here for you 24/7. Our insurance claims adjusters are out on roads every day to take care of our customers. We offer unique services designed to save you time and effort. That’s assurance you can count on.

• Read about the convenience of Door to Door Valet Claim Service^SM
• Read about the Crashbusters^® claim adjusters on the road with you
• Visit PlymouthRockNJ.com on your mobile phone for quick access to resources
• See what other customers say about Plymouth Rock in these testimonials
• Learn about disaster preparedness: we’re prepared so you’re prepared
• Read about the importance of trusting your own doctor if you are involved in an accident
• Find a Guaranteed Repair Shop

What to do at the scene of an accident

Just a minor car accident can shake up even an experienced driver. Don’t miss capturing important information once you make sure you and the other passengers or drivers are safe.

After you call the police, write down the following information:

• Exact location, date and time.
• Names, addresses and drivers’ license numbers of all the other drivers and passengers.
• Any injuries to you or others involved.
• License plate numbers and a description of the cars involved.
• The names and contact information of any witnesses.

If you need any additional insurance claims assistance in NJ, visit our contact us page.

Crashbusters and Door to Door Valet Claim Service are free for all policies with comprehensive or collision coverage.