For insurance claims assistance in NJ, please contact
800-437-3535 or call your agent.
Track Your Claim: Get updates at PlymouthRockNJ.com/MyPolicy. If you have not yet registered your policy online, you’ll need your policy number to get started.
For important information about Hurricane Sandy, click here.
Having a car accident can be a stressful experience—dealing with your insurance company shouldn't be. If you need insurance claims assistance, call the appropriate number and one of our claims specialists in New Jersey will help you through the process with personal care and attention when you need us most.
We’re here for you 24/7. Our insurance claims adjusters are out on the road every day to take care of our customers. We offer unique services designed to save you time and effort.
- Read about the convenience of Door to Door Valet Claim Service®.
- Read about the Crashbusters® claim adjusters on the road with you.
- See what other customers say about Plymouth Rock in these testimonials.
- Learn about disaster preparedness. We’re prepared so you’re prepared.
- Find a Guaranteed Repair Shop.
- Read about how to avoid insurance fraud.
- Access our Decision Point Review Plans.
- See the precertification hours of operation.
- Read information about emergency closings.
- View medical networks available through our Signature Medical Concierge Program.
What to do at the scene of an accident
Just a minor car accident can shake up even an experienced driver. Don’t miss capturing important information once you make sure you and the other passengers or drivers are safe.
After you call the police, write down the following information:
- Exact location, date, and time.
- Names, addresses and drivers’ license numbers of all the other drivers and passengers.
- Any injuries to you or others involved.
- License plate numbers and a description of the cars involved.
- The names and contact information of any witnesses.