Claims Assistance

Plymouth Rock Claim Assistance


If you need to report a claim, please click here or call 800-437-3535.

Experiencing damage to your car or home can be a stressful experience—dealing with your insurance company shouldn't be. If you need insurance claim assistance, give us a call and one of our claim specialists in New Jersey will help you through the process with personal care and attention. We’re here for you 24/7, and our insurance claims adjusters are out on the road every day to take care of our customers. Learn more about our claim assistance services below:

Claim Reporting
If you have not yet reported your home, auto, or other claim, please contact us to report your claim as soon as possible.

Claim Center
We are committed to resolving your claim as quickly as possible. Read about what to expect after submitting a claim.

Total Loss Instructions
If your vehicle is deemed a total loss by Plymouth Rock, follow these total loss steps to prepare your car and your title for the quickest settlement of your claim.

Public Adjusters
If you are approached by a public adjuster or are considering entering into a contract, consider these important points regarding the alternatives and costs of public adjusters.

Catastrophe Center
Plymouth Rock believes being proactive is the best policy. Read about our resources and preparedness tips for severe weather and other possible disasters.

Finding a Repair Shop
If you choose to have your car repaired at one of Plymouth Rock’s Guaranteed Repair Shops, we will guarantee the work for as long as you own or lease your car. Some of our partner shops also participate in our Door to Door Valet Claim Service®, which is available to take care of the work in coordinating your repair and rental car. If you prefer to manage the repair process yourself, our Crashbusters® mobile claim vehicles are equipped to inspect your damage at a time and place convenient to you, and in many cases even issue a claim payment on the spot.

Medical Information
In the unfortunate event you are injured in a car accident, we can help you find a doctor or medical facility and make sure you fully understand your Personal Injury Protection (PIP) coverage.

Claim FAQs
Find answers to common questions about claims.

Report Fraud
Insurance fraud is a growing epidemic contributing to increased costs in New Jersey. Learn how to protect yourself, recognize common scams, and help fight against fraud.

If you need any additional insurance claims assistance in New Jersey, visit our contact us page.

Retrieve Saved Quote


Track Your Claim

Click here to view the latest status on your claim through our online system, eService. If you haven’t already signed up for eService, you’ll need your policy number to register.


For your convenience, we offer a comprehensive network of doctor, diagnostic, outpatient facility, and medical equipment networks through our Signature Medical Concierge Program