Our Financial Strength
During the past several years, individuals and companies throughout the world have been affected by the uncertain economic situation. We'd like to share some information about Plymouth Rock's financial stability. Specifically, we want to assure you that we provide sound insurance protection for you and your family, with the best possible care.
Plymouth Rock manages a group of privately-held insurance companies in the northeast. These companies provide auto, home, and umbrella products to customers and write over $1 billion in premium.
The New Jersey insurance companies managed by Plymouth Rock protect over half a million drivers and have over $300 million in surplus (also called statutory equity). Simply put, surplus represents assets — essentially, how much money the company has left over — after all debts and other obligations of the company are paid.
The New Jersey companies have over one billion dollars in investments and the portfolio’s credit quality is strong, including significant investments in government bonds. A.M. Best Company, the insurance industry's premier rating service, has assigned the New Jersey insurance group of companies a “B++/Good” rating for financial strength.
Plymouth Rock's customer care continues to be the best in the industry. Our claim satisfaction surveys are over 94%, and we continue to rank in the best tier of companies on the New Jersey Department of Banking and Insurance list of company complaints. We work, live and drive here, just like you. Our employees know New Jersey and care deeply about treating customers like part of our family.
Whether you purchased your insurance policy through an agent or directly through Plymouth Rock, you will continue to receive the same excellent coverage and care we have always provided. We always look forward to your questions and feedback.
At Plymouth Rock Assurance it's not just about insurance policies for us — it's about the people we insure. That's why Plymouth Rock provides more than insurance. Thank you for trusting us with your insurance needs.
