Contact Us
To report a claim, please call 800-437-3535 or contact your agent.
Click here for important information about Hurricane Sandy.
We’re standing by to deliver on our promise of exceptional customer care.
- Contact information if you bought insurance directly through Plymouth Rock, High Point Auto Insurance, or from a Prudential Financial Professional
- Contact information if you bought insurance through a Plymouth Rock or Palisades Insurance independent insurance agent
- Contact information if you are a Teachers' Insurance customer
- Payment addresses for home, dwelling fire, umbrella or commercial auto insurance
- Press Inquiries
Not sure which option is right for you? Call us at 855-465-7722 and we’ll get you to the right person.
| Contact information if you bought insurance directly through Plymouth Rock, High Point Auto Insurance, or from a Prudential Financial Professional | |
|---|---|
| Contact Customer Care | 800-437-5556 customercarenj@plymouthrock.com |
| Report a Claim | 800-437-3535 |
| Submit a Payment | High Point Insurance Companies PO Box 856307 Louisville, KY 40285-6307 |
| Submit Claim Documents | Plymouth Rock Claims Department PO Box 902 Lincroft, NJ 07738-0902 |
| Submit Medical Bills | Plymouth Rock Medical Claims PO Box 900 Lincroft, NJ 07738-0900 |
| Submit Policy Documents | Plymouth Rock Customer Care Center PO Box 903 Lincroft, NJ 07738-0903 |
| Submit Tow & Glass Claim Bills | Plymouth Rock Claims Department PO Box 920 Lincroft, NJ 07738-0920 |
| All Other Correspondence | Plymouth Rock Assurance PO Box 906 Lincroft, NJ 07738-0906 |
| Contact information if you bought insurance through a Plymouth Rock or Palisades Insurance independent insurance agent | |
|---|---|
| Contact Customer Care | 877-725-6423 nice@plymouthrock.com |
| Report a Claim | 800-437-3535 |
| Submit a Payment | Palisades Insurance Companies PO Box 856325 Louisville, KY 40285-6325 |
| Submit Claim Documents | Plymouth Rock Claims Department PO Box 902 Lincroft, NJ 07738-0902 |
| Submit Medical Bills | Plymouth Rock Medical Claims PO Box 900 Lincroft, NJ 07738-0900 |
| Submit Policy Documents | Plymouth Rock Customer Care Center PO Box 903 Lincroft, NJ 07738-0903 |
| Submit Tow & Glass Claim Bills | Plymouth Rock Claims Department PO Box 920 Lincroft, NJ 07738-0920 |
| All Other Correspondence | Plymouth Rock Assurance PO Box 617 Berkeley Heights, NJ 07922 |
| Contact information if you are a Teachers' Insurance customer | |
|---|---|
| Contact Customer Care | 866-658-3224 teachers@plymouthrock.com |
| Report a Claim | 800-437-3535 |
| Submit a Payment | Teachers Auto Insurance Company of NJ PO Box 856307 Louisville, KY 40285-6307 |
| Submit Claim Documents | Plymouth Rock Claims Department PO Box 902 Lincroft, NJ 07738-0902 |
| Submit Medical Bills | Plymouth Rock Medical Claims PO Box 900 Lincroft, NJ 07738-0900 |
| Submit Policy Documents | Plymouth Rock Customer Care Center PO Box 903 Lincroft, NJ 07738-0903 |
| Submit Tow & Glass Claim Bills | Plymouth Rock Claims Department PO Box 920 Lincroft, NJ 07738-0920 |
| All Other Correspondence | Plymouth Rock Assurance PO Box 906 Lincroft, NJ 07738-0906 Berkeley Heights, NJ 07922 |
| Payment addresses for home, dwelling fire, umbrella or commercial auto insurance | |
|---|---|
| If you bought insurance through Plymouth Rock or High Point | High Point Processing Center PO Box 856010 Louisville, KY 40285-6010 |
| If you bought insurance through a Plymouth Rock or Palisades Insurance independent insurance agent | Palisades Insurance Companies PO Box 856325 Louisville, KY 40285-6325 |
Press Inquiries
Call Erin Collinson at 732-978-6232.
