Contact Us

Contact Us

 

We’re standing by to deliver on our promise of exceptional customer care.


Not sure which option is right for you? Call us at 1.855.465.7722 and we’ll get you to the right person.

 

  • Contact information if you bought insurance directly through Plymouth Rock, High Point Auto Insurance, or from a Prudential Financial Professional
    Contact Customer Care 1.800.437.5556
    customercarenj@plymouthrock.com
    Report a Claim 1.800.437.3535
    Submit a Payment High Point Insurance Companies
    PO Box 856307
    Louisville, KY 40285-6307
    Submit Claim Documents Plymouth Rock Claims Department
    PO Box 902
    Lincroft, NJ 07738-0902
    Submit Medical Bills Plymouth Rock Medical Claims
    PO Box 900
    Lincroft, NJ 07738-0900
    Submit Policy Documents Plymouth Rock Customer Care Center
    PO Box 903
    Lincroft, NJ 07738-0903
    Submit Tow & Glass Claim Bills Plymouth Rock Claims Department
    PO Box 920
    Lincroft, NJ 07738-0920
    All Other Correspondence Plymouth Rock Assurance
    PO Box 906
    Lincroft, NJ 07738-0906

 

  •  
    Contact information if you bought insurance through a Plymouth Rock or Palisades Insurance independent insurance agent
    Contact Customer Care 1.877.725.6423
    nice@plymouthrock.com
    Report a Claim 1.877.725.6423
    Submit a Payment Palisades Insurance Companies
    PO Box 856325
    Louisville, KY 40285-6325
    Submit Claim Documents Plymouth Rock Claims Department
    PO Box 902
    Lincroft, NJ 07738-0902
    Submit Medical Bills Plymouth Rock Medical Claims
    PO Box 900
    Lincroft, NJ 07738-0900
    Submit Policy Documents Plymouth Rock Customer Care Center
    PO Box 48
    Newark, NJ 07101-0048
    Submit Tow & Glass Claim Bills Plymouth Rock Claims Department
    PO Box 920
    Lincroft, NJ 07738-0920
    All Other Correspondence Plymouth Rock Assurance
    PO Box 617
    Berkeley Heights, NJ 07922

 

  •  
    Contact information if you are a Teachers' Insurance customer
    Contact Customer Care 1.866.658.3224
    teachers@plymouthrock.com
    Report a Claim 1.866.658.3224
    Submit a Payment High Point Insurance Companies
    PO Box 856307
    Louisville, KY 40285-6307
    Submit Claim Documents Plymouth Rock Claims Department
    PO Box 902
    Lincroft, NJ 07738-0902
    Submit Medical Bills Plymouth Rock Medical Claims
    PO Box 900
    Lincroft, NJ 07738-0900
    Submit Policy Documents Plymouth Rock Customer Care Center
    PO Box 903
    Lincroft, NJ 07738-0903
    Submit Tow & Glass Claim Bills Plymouth Rock Claims Department
    PO Box 920
    Lincroft, NJ 07738-0920
    All Other Correspondence Plymouth Rock Assurance
    PO Box 906
    Lincroft, NJ 07738-0906
    Berkeley Heights, NJ 07922

 

  •  
    Payment addresses for home, dwelling fire, umbrella or commercial auto insurance
    If you bought insurance through Plymouth Rock or High Point High Point Processing Center PO Box 856010 Louisville, KY 40285-6010
    If you bought insurance through a Plymouth Rock or Palisades Insurance independent insurance agent Palisades Insurance Companies
    PO Box 856325
    Louisville, KY 40285-6325
  •  
  • Press Inquiries
  • Call Erin Collinson at 732.978.6232