Contact Us

Contact Us


To report a claim, please call 800-437-3535 or contact your agent.

We're standing by to deliver on our promise of exceptional service.


Customer Solutions Center
I purchased my policy directly through Plymouth Rock or through a Prudential Financial Professional 800-437-5556
I purchased my policy through an independent agent 877-725-6423
I am a Teachers' Insurance customer 866-658-3224
I'm not sure which number is right for me 800-437-5556


Report a claim 800-437-3535
Submit claim documents Plymouth Rock Claims Department
PO Box 902
Lincroft, NJ 07738-0902
Submit medical bills Plymouth Rock Medical Claims
PO Box 900
Lincroft, NJ 07738-0900
Submit tow & glass claim bills Plymouth Rock Claims Department
PO Box 920
Lincroft, NJ 07738-0920


Make a payment through Quick Pay without registration Visit Quick Pay
Make a payment through online policy management (registration required) Visit eService
Mail a payment Please use the prepaid envelope or address your envelope according to your invoice
Pay by phone Contact Customer Solutions


Press Inquiries
Valerie Simon 908-219-5089
Please note that if you are a Plymouth Rock customer and need to submit a claim, you can reach a representative 24/7 at 800-437-3535.


Call 800-516-9242 to get your free quote online or find a local agent today!